CatalogLink
Welcome Stores City Guides
BedBathStore.com / Feedback & Ratings
Average Customer Rating for BedBathStore.com:   (
2.7 out of 5 based on 209 ratings
)

"Product was as expected. Pricing on the item I order was the best available. The shipping was very high, but I think it's in line, more or less, with the two other places that offered the product (limited availability)."
Date: 5/30/09
"no problems at all."
Date: 5/22/09
"Just received my item yesterday - 17 days after I placed the order. There was no packing/shipping invoice included in the box. If I need to return the item I have no paperwork."
Date: 5/21/09
"haven't received it yet... ask me later when it gets here"
Date: 5/12/09
"Product was great and arrived on time, but unfortunately my email was never answered at all which is why I'm scoring a 4 rather than a 5"
Date: 5/6/09
"VERY POOR!!! I STILL HAVE NOT RECEIVED MY ORDER. IT HAS BEEN 2 WEEKS. WOULD I BUY FROM SHOP.COM NEVER AGAIN!!!!!!"
Date: 5/4/09
"it has been one month since i placed my order on line. i havent recieved anything yet"
Date: 5/4/09
"good price. also something that can't be found in any stores where I live."
Date: 5/2/09
"still have not received my order and NO i would not order from them again"
Date: 4/29/09
"I am so frustrated... I never received my order. I placed the order on April 7th. Yesterday, I called to check on the order and I was told they were sold out. I am waiting for a refund!"
Date: 4/23/09
"Your shipping personel ####s. Your not supposed to charge a credit card uuntil shipping. I did not get a chance to cancel my poorly handled order because you already charged my f_ckin card."
Date: 4/15/09
"I still have not receive the order placed on 3/5/09. Hoping to get the items before my company comes this weekend. My previous order las summer was delivered in a timely manner & items were good-to-excellent. called store today & left message."
Date: 3/20/09
"I STILL HAVEN'T RECIEVED WHAT I ORDERED. IT HAS FINALLY BEEN SHIPPED. I CALLED THEIR CUSTOMER SERVICE WAS PUT ON HOLD FOR AN HOUR ON AN AUTOMATED SYSTEM THEN FORCED TO LEAVE A MESSAGE THAT NO ONE RETURNED. THIS PLACE HAS NO CUSTOMER SERVICE WHAT SO EVER."
Date: 3/9/09
"didn't recieve my hold order was truly miss led by the website."
Date: 3/3/09
"kI have to say poor because I have yet to receive the canopy and i ordered it weeks ago. when do you think I will receive it?"
Date: 2/25/09
"As of 2-24-09 I have not received my package. I am anxiously awaiting it. I felt I should have had it before now. Please advise me of the delay."
Date: 2/24/09
"quality was good. it arrived in a matter of days, {don't know what other people were complaining about.} i would definately buy from here again."
Date: 2/24/09
"I would order from the BedBath Store again as everything went as I had hoped. I received the item in a timely manner and it looked exactly as it did on-line. The price was reasonable as well. I guess the only downside would be the cost of shipping."
Date: 2/22/09
"When are they sending my order? They said 2-14 days."
Date: 1/23/09
"I haven't received the product i ordered and I haven't even heard from your store about if my order is being processed , etc. When i try to go on line and look up the order # I get nothing."
Date: 1/22/09
"satisfied"
Date: 1/16/09
"I have no information about my order, it has not arrived, and it is well overdue. If I don't hear anything today, I will reject all charges on my credit card. You ####."
Date: 1/7/09
"I did not receive the items timely - I ordered Tuesday December 16 and the item did not get here by Xmas even though it said it ships in 2-3 business days! I will not order from you again!"
Date: 12/30/08
"i still haven't received the order i placed on12/12 the customer service line did not help at all. i left an e-mail that wasn't answered and a voice mail that wasn't answered. i will never use shop.com again. i only got satisfaction by calling the store."
Date: 12/26/08
"Though I did not recieve confirmation of my order I did recieved my order very quickly. Product was diffective and after leaving 2 messages and recieving no responce I gave up.I needed another set of curtains but will not buy from them again."
Date: 12/23/08
"the item looked a bit different than that in the picture but will do for what I need it for. It also took a rather long time to get it, and there was little to no communication once I made the purchase. I would possibly buy from this catalog again."
Date: 12/22/08
"I was told my order would ship in 2 to 14 days; it's now been 3 full weeks and I still have not received my order, nor have I received any update from BedBathStore on the reason for the delay. I probably would not buy from this store again ..."
Date: 12/12/08
"DEFINITELY A GREAT PURCHASE EXPERIENCE IN SERVICE AND PRODUCTS QUALITY."
Date: 12/11/08
"I placed my order on 10/15/08 and I still have not received it, I just called the "customer service" at BedBathStore and got an answering machine, also they sent me a "tracking link" for my order and the link does not work,NOT HAPPY!"
Date: 10/29/08
"Still have not received items ordered on 10/06/08. Called last week w/e 10/17/08, order still has not been shipped. Customer service really ####s. Payment already deducted from account 2 days after ordering."
Date: 10/20/08
"I loved the item. I received in a timely manner. And yes I would purchase from this store again."
Date: 10/7/08

showing 1 - 30 of 209
 1  2  3  …  7  Next>