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FindCostume.com / Feedback & Ratings
Average Customer Rating for FindCostume.com:

"timely delivery great, but quality not as good as it looked online."
Date: 11/10/09
"Customer service -- quick, detailed, and exceptional. Product quality -- very good. The only negative is that some costumes look like they're available when they've just sold out. Just remember to check, and you'll love this company!"
Date: 11/10/09
"Does not know whether they have something in stock or not. Does not respond to emails"
Date: 11/4/09
"they ####"
Date: 10/23/09
"NoI would not buy from your catalog again.I ordered a Cleopatra Child's Costume my daughter wanted, after 1 week was informed taht the item was out of stock.I would assume that you list an item as out of stock and not continue to give customers false hope"
Date: 10/8/09
"I am very pleased with the inventory on hand and quick response for delivery of items. I put on a big halloween spooke house for our sub-division we live in and this helps out greatly to make it all come together. We scare everyone that walks in."
Date: 10/7/09
"Yes, yes, yes, and yes to all the above questions!"
Date: 9/27/09
"Material of costume was cheap. Sewing was poor. Bracelet came broken. Very poor quality all the way around. The only nice part of the costume was the purple plastic back pack. The rest was aweful."
Date: 9/8/09
"Product was out of stock. Rep called to inform me a week later I appreciate it."
Date: 12/8/08
"had exactly what I wanted, perfect description of product, received by the time I needed it, packaged fine and yes I would buy from this catalog again."
Date: 10/29/08
"prompt delivery"
Date: 10/24/08
"I honestly like to give ZERO rather than 1. It's been 13 days since I ordered my daughter's costume and as of 10/23 it still hasn't shipped out yet. Terrible customer service, I'll never shop there & won't recommend it to anyone. Bad place to shop."
Date: 10/24/08
"I love it'!"
Date: 10/23/08
"I was very satisfied with the service, and especially with the time period. I received my order the same day it said it would arrived. I will definately will be a returning customer."
Date: 10/22/08
"Heard nothing about order until 2 weeks after when we were told item is out of stock (2 weeks before Halloween. Almost no time to find another costume)--terrible company."
Date: 10/19/08
"Item did not fit, company would not take back. Will never use service again."
Date: 10/13/08
"Everything was as I requested , from order to delivery to product. Great service"
Date: 9/23/08
"We are still waiting for our product. I got a call last week and said I needed the costume this week and it did not arrive. When will I get the costume that I paid for in full?"
Date: 9/15/08
"We liked the product. Thank you."
Date: 8/19/08
"After two weeks and no news, I finally called the store to find out my product was out of stock with no plans to restock anytime soon. Keep in mind that I had a 4 year old asking everyday when it was going to get here. They let me cancel the order though."
Date: 5/5/08
"i ordered on the 26th of december,& i have not heard from u that my order has shipped until now, i contacted both shop.com and findcostume.com with this and i have not gotten any reply! unfortunately i would not order from u again your service is poor."
Date: 1/12/08
"received in a timely manner..."
Date: 12/16/07
"Do not like being required to comment......5 stars should say it all."
Date: 12/9/07
"We never received our purchase!!"
Date: 11/18/07
"a little bit of a problem but was fixed quickly"
Date: 11/4/07
"Calling the 800 number was a disaster - the wait time was well over an hour. However, it was the week before halloween. :)"
Date: 11/2/07
"Great products at a reasonable price, good shipping and tracking- Thx"
Date: 11/1/07
"The product actually looks a lot better online than when I received it. But it arrived quickly and in good shape. I think I would buy from this site again next Halloween."
Date: 10/25/07
"product was slightly different color more aqua than blue and delivery was ok otherwise all else satisfactory"
Date: 10/23/07
"I thought the service was amazing. I had a problem with a costume and they took care of it, no questions!"
Date: 10/23/07
"The wrong color costume was sent and it was very poor quality. My son (9) said, "what kind of company would send a stained cosutme if it's supposed to be new?" No future purchasing."
Date: 10/22/07

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Comments
TestT
 - Great customer service team, very helpful.
anonymous
 - timely delivery great, but quality not as good as it looked online.
TestT
 - Customer service -- quick, detailed, and exceptional. Product quality -- very good. The only negative is that some costumes look like they're available when they've just sold out. Just remember to check, and you'll love this company!

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